Department: Patient Service Representatives
Position: Patient Experience Process Specialist
Phone Number: 216-291-9210
Patient Experience Process Specialist
Alicia has been a steady presence in the Front Office since 2011. Her calm demeanor, her commitment to customer service and her ever present smile have helped many an anxious parent find comfort and care at Senders Pediatrics over the years. Her engagement in providing exceptional service and ability to evaluate processes supports the team in continually looking for ways to improve our patient interactions.