How long has Senders Pediatrics been in business?
In September, 1987, Dr.
Shelly David Senders started a solo pediatric practice in a storefront
in Northeast Ohio. It was designed as a throwback to a gentler age when
doctors hung out a shingle within a community and developed
relationship with generations of families. Senders Pediatrics has
since grown into a well respected health care facility which has
established expertise in clinical pediatric care
, pediatric research
, parent education and coaching
, educational testing
and consulting and literacy.
What services does Senders Pediatrics provide?
We provide traditional pediatric health care for children from birth
until age 23 years. We also offer ancillary services including Senders
, Breastfeeding Medicine of Northeast Ohio
and Senders Parenting Center
Where are you located?
We are located in the Cedars on the Green Health Care Facility, 2054
South Green Road, South Euclid, Ohio 44121. We are two blocks north of
Cedar Road and one mile south of Mayfield road on the west side of the
street. We are 3 miles west of the I-271 Cedar Road exit. Click here
for more details.
How do I make an appointment?
Please call during regular business hours
and a Patient Service
Representative will work with you to schedule an appointment at the
earliest possible time.
How do I prepare for a visit?
Please come 10 minutes early and bring your most recent Insurance ID
card and any change of address or phone information you may have.
Please bring a copy of current medications and known allergies. You
may request a change of physician form from us in advance of the visit
so that we will have access to previous records prior to the visit.
Who will be my primary caregiver?
At Senders Pediatrics, you will work with a primary provider
small group providing continuity and backup. You will have one
individual, a licensed pediatrician or nurse practitioner of your
choice, who will see you for all well visits. You will also have a
small team of pediatric providers (doctors, nurse practitioners and
nurses) who will be aware of your child’s healthcare issues and will
provide advice and counsel in the absence of your primary caregiver.
We work hard to insure that continuity is provided, especially in
complicated medical cases.
What happens when I call the office with a medical concern for my child?
Our office is equipped with a state of the art Electronic Health Record
that allows for rapid and accurate access of information. A
receptionist will identify your concerns and depending on the urgency
of the problem, you will be contacted within minutes or hours by a
nurse who has been individually trained to provide sophisticated and
personalized care. Questions requiring input by a doctor or nurse
practitioner will be forwarded for their feedback. We pride ourselves
on providing immediate attention for all urgent matters and same day
response for all less urgent issues.
How do I cancel an appointment?
Please call during office hours and speak to a Patient Services Representative who will help you to reschedule.
What happens if my child needs to be hospitalized?
If your child needs in-patient hospital care
, we will manage their
medical needs at either Rainbow Babies and Childrens Hospital in the
University Hospitals of Cleveland system or Hillcrest Hospital in the
Cleveland Clinic system.
Whom do I speak with if I want to give a compliment or express a concern?
Please ask to speak with our Patient Services Manager who will be happy to discuss your feedback with you.